WE HAVE CHANGED OUR PREORDER POLICIES! BE SURE TO READ AND UNDERSTAND BELOW:
Payment:
Credit Cards: Your preorder will be charged when the order is placed. If you want to cancel a preorder, you will have to do so in writing and we will issue a refund. If you do not want to pay in full at time of order you can select "Pay by Mail" and we will contact you when the product arrives for payment information.
Pay by Mail: We will send you a final invoice when we have confirmation that the product is inbound to us. You will have 7 days from the date of this invoice to have your payment in to us.
Pay Pal: We will send you a final Pay Pal invoice when we have confirmation that the product is inbound to us. You will have 3 days from the date of this invoice to have your payment in to Monkey Depot.
1) Please do not order other items with your preorder. If you do, we will separate the in stock items and ship them right away. There will be additional shipping charges as now there will be two shipments (regular items and preorders).
2) Please do not order different preorder items on the same order. If you do, we will separate them and ship them as they arrive and there will be additional shipping charges.
3) Product photo is usually of a preproduction prototype. Final product may differ slightly in color and or content.
4) Product estimated ship date is from the manufacturer. Some products will miss their estimated ship date due to manufacturer delays. Monkey Depot is not responsible for product delays from the manufacturer. We ship them as soon as we get them.
5) There will also be times where the manufacturer ships them in "waves". Preorders from Monkey Depot are shipped in the order that they were received.
