Overseas Shipping Policies

Last updated 06/15/2023

Monkey Depot does a high percentage of our business outside the US. Unlike many dealers, however, we do not gouge our international shipping rates. The methods below are the ones most commonly used.  Please note that shipping rates DO NOT include any additional taxes and fees that may be assessed by the customs agencies and/or the carrier in your country.  If you have special shipping needs, please do not hesitate to contact us at customers@monkeydepot.com

Please take a minute to review all of the Monkey Depot shipping options below:


Economy Shipping (NO Insurance, NO Tracking) -Use at your own risk!
This is a 3rd Party International Mail Service (NOT US Postal) and there are NOT tracking numbers

Typical transit times are anywhere from 14 - 60 days with most countries taking about 20-30 days.

-Please note: this method has NO tracking number and NO insurance. Monkey Depot is NOT responsible for any lost or damaged packages. Please do not use this method unless YOU are comfortable with the risk. We have had VERY few go missing over the years, but there still is some risk.

-Please no emails complaining about how long it takes. There is a reason that it is cheap. If you want it faster or a tracking select a different method

-Products might be removed from their original packaging

FedEx International Priority Pak
-Typical transit time 2 - 4 business days (does not include customs clearance times)
-For small light packages (under 2 pounds) delivered in a speedy, trackable manner, this is the way to go. Full tracking number and insurance. Not available in all regions or on packages over 2 pounds calculated volumetrically. EXTENDED SERVICE AREAS will require additional fees (usually around $25) as they are NOT included in the PAK pricing at checkout!
-FedEx may charge an additional customs and clearance charge, depending on your country

FedEx International Connect Plus (NEW!)

-Typical transit time 2 - 6 business days (does not include customs clearance times)

-Shipping rates may increase for oversized shipments once dimensional weight is determined

-Please note that this is a new shipping method, so actual shipping rates may differ from what you are shown at checkout.  Once we have your order in processing, we will contact you if there is a balance due.

USPS Priority Mail International
-Typical transit times are 14 - 20 days but this is NOT guaranteed and can take longer with customs delays.
-This method has a tracking number to most destinations, but is not insured against loss, theft, damage, etc