Special Order Inquiry

What is a Special Order?

Sometimes we are out of stock on an item but that item may still be available for us to order from our distributor. If you place an order for this item, we will contact the distributor to check availability. If the figure is available, we will generally contact you within 48 hours to let you know the results of your inquiry.

Please note the following:

- There is no guarantee that we will be able to get the item you are requesting.
- No payment is required in advance for you to inquire about a product, and you are not committed to purchasing it until we let you know if it is available.
- If the product is available, we will contact you to arrange payment and give you your shipping options. Payment will be required before we order it from the distributor.
- After payment is received, we will order the item, which will take 3-4 days to arrive to us.
- This option is only available for the products listed. Please do not send us emails requesting we check availability on any out-of-production item you may have missed in the past.
- The availability of an item may be limited. Which is to say, if we let you know the item is available, don't wait 3 weeks to let us know you want to order it, as it may no longer be available.
- There will be a 10% restocking fee on any returned Special Order.